The same assistant on your website chat and on your business number.
Scout · Assistant
An assistant that knows your business. Up all night, so you aren't.
Scout answers your customers from your own words, day and night. Anything it shouldn't decide goes to a person, with a summary.
Every answer from your own words.
Scout reads your site, your prices and your policies. If the answer isn't there, it doesn't guess. It asks you.
One night at Copperline Electric
38 questions while the crew slept. Tap any one.
Each row is what a customer asked. Open it to see what Scout said and where the answer came from.
Do you install EV chargers?Answered
Scout: Yes, Level 2 from $1,150 installed, permit included. Offered a free panel check and the homeowner took Tuesday at 9.
Services and price listOpen times
Anyone free Thursday morning?Booked
Scout: Booked the 8 to 10 window, sent a confirmation by text and a reminder for Wednesday evening.
Crew scheduleService area
Breaker keeps tripping, smells hotOn call
Scout: Said to switch that breaker off and stay clear, and to call 911 if there is smoke. Then texted the on call electrician the address and the details. Safety is never a chat.
Urgent goes to a person
Can I move my Friday visit?Answered
Scout: Moved it to Monday 1 to 3, the next open window, and updated the crew's day.
Job #4471Change rules
My card was charged twiceTo Marisol
Scout: Apologized, confirmed the two charges and said Marisol would fix it by noon. Refunds are never Scout's to give, so the invoice and a three line summary went to her.
Refunds go to a personInvoice #2093
Quote for a panel upgradeTo Marisol
Scout: Asked for two photos of the panel and the house's age, then handed the job to Marisol with everything attached. Quotes off the price list are hers.
Custom quotes are a person's call
34answered from the business's own words
4handed to a person, each with a summary
0guesses
What it knows
It learns your business. And knows where to stop.
Your pack sets Scout up from what you already have, then you approve its answers until it sounds like you.
Learns from
- Every page of your site, read again each time it changes
- Your live price list and schedule, so it never books what you can't keep
- Your service area, hours, warranty and policies
- Answers you approved, written the way you talk
Never on its own
- Refunds, discounts or a price that isn't on the site
- A date the system can't keep
- Anything upset, unusual or worth a human voice
- Pretending to be you. It says it's your assistant
On its own
The front desk never closes. You still have the last word.
When it needs you, you get three lines and a button to reply, by text in the morning.
Classes, appointments and orders changed inside your rules. That's Tab.
A question in Spanish gets an answer in Spanish, from the same facts.
Questions it couldn't answer show up as a list. Answer once and it knows.
What people asked most, in your weekly report, so your site can answer it first.
The trail of one job
A question becomes a booked job here.
- 1StableThey find your site.
- 2ScoutTheir question is answered.
- 3PostThe quote, then the invoice.
- 4PaymentsPaid by tap.
- 5TrailThe follow up and the review.
Once a visit is booked, the quote and the invoice go out in your name and get paid from the text.
Walk on to PostGet some sleep. Scout has the desk.
Tell us what your customers ask most. Your pack teaches Scout your business and you approve every answer first.
Join the pack